Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it.
To start a return, you can contact us at sales@peacefulclassics.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@peacefulclassics.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Return Shipping
For returns due to a change of mind, ordering the wrong item, or other reasons not caused by an error or defect, the customer is responsible for the return shipping cost.
If an item arrives damaged, defective, or incorrect, Peaceful Classics will cover the cost of return shipping when a return is required.
Restocking fees:
We do not charge a restocking fee.
Approved refunds are issued to the original payment method after the returned product has been received and inspected.
